Returns and Refund Policy – Lipotechins
At Lipotechins, we strive to ensure your satisfaction with every purchase. Below are our policies for returns and refunds:
Exchanges and Refunds for Non-Defective Items
- We are happy to exchange or refund any product returned in its original condition within 14 days of purchase, using the original method of payment.
Defective Merchandise
- Defective products can be exchanged within 07 days of receipt.
Damaged Products
- Please inspect your package upon delivery. If the product is defective or damaged, notify us within 14 business days of receipt by emailing us at Lipotechins@gmail.com.
- We will either replace the product at no cost to you or issue a refund based on your preference.
- All shipping costs, to and from your location, will be covered by Lipotechins.
Returning Non-Defective Products (Customer-Initiated Returns)
- If the product is not defective, Lipotechins is under no obligation to accept a return unless an error was made on our part (e.g., incorrect item or quantity delivered).
- If we approve a return, customers are responsible for shipping the product back to us.
- Products must be clean, unused, and in their original packaging.
- To initiate a return, visit Lipotechins Contact Page or email us at Lipotechins@gmail.com.
Restocking Fee
- A 20% restocking fee will apply to all returns of non-defective products.
Credits and Refunds
- Once we receive the returned product in acceptable condition, we will process a refund or credit, excluding shipping charges and the applicable restocking fee.
If you have any questions about our policy, feel free to reach out to us at Lipotechins@gmail.com